SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of nexitime.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://nexitime.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
great looking watch!
The watch is good quality, the rubber texture of the bracelet is very cute. Is big the watch, not advised for people who have the fine pulse, like me. In short, it is an excellent choice. Arrived 5 days ahead of schedule. I recommend the product and supplier.
Nice subtle looking watch with comfortable silicon rubber strap. Richard Mille lookalike😍 with lights that glow during the night. Thanks Lige and seller. Will give a further review in future.
Everything perfect, arrived in great condition without any beautiful problem
Great watch, I thought it was going to be "faker." The Button of the Lights sometimes lingers and with the wrist movements the Lights sometimes jumps on, but chronometer, date works as desired and the watch looks quite handsome. I'll definitely order another one in a different color!
The order arrived according to... Thank you very much for your attention...
Thank you very successful product and fast delivery
Excellent watch thank you very much Alie Express I will continue to increase my collection
Thanks for the fast shipping. Delivery in almost 10 days to Turkey.
Very well manufactured, great material! and everything working was perfect and arrived well packed ........................................
Top too amazing very beautiful watch😍Arrived very fast, I am very pleased.
Insanely good quality for the price
Normal lantern good quality Normal Fast shipping I will buy again someday I advise everyone to cooperate
The watch very nice but I made the model that did not have despite waiting more than a month. Pefi gold color and silver lleho
Beautiful let's see how it comes out I arrived quickly in colombia
It was very nice to have a touch manual. The product is good enough as night vision on a flashing green light when you press the top button. I like the quality of the material, but the Slikon cord came to my eyes very soft and bright... But again 10 thanks to 10 notes that they did NOT stay in their hands were directed to orange on my preference they passed on the red is NOT a random product.
Before Yekaterinburg in two weeks. Very good watch👍. I like it👍. Visually made very high quality. Comfortable. As described. Seller Thank you🤝. Recommend for purchase☝️.